Research Systems Management

This team provides end-to-end support for researcher-owned computing systems, from initial hardware procurement to ongoing management and optimization.

About Research Client Services

This team manages distributed, researcher-owned computing systems, and assists with optimizing the use of those resources.

System Procurement and Deployment

The Research Client Services (RCS) team can advise researchers on computer hardware purchases for their own research projects: evaluating specifications, providing quotes from vendors, data center installation and integration into the Rice network, and provisioning/configuring the operating system.

Systems Management and User Support

RCS provides ongoing systems management services: user administration and access control, patch management, security monitoring, application installation, performance tuning, and troubleshooting and incident response.

Research Instrument Support

Many scientific instruments utilize specialized computers or embedded systems for instrument control or data acquisition. The RCS team can help your lab deploy, manage and troubleshoot these systems to ensure stability, functionality and secure operation over the lifetime of the instrument.